ITIL Basics
ITIL Useful Resources
Selected Reading
- Service Reporting
- CSI Overview
- ITIL - Access Management
- ITIL - Problem Management
- ITIL - Incident and Request
- ITIL - Event Management
- ITIL - Service Operation Overview
- ITIL - Service and Validation Testing
- Release and Deployment Management
- Service Assets and Configuration Management
- ITIL - Change Management
- ITIL - Project Management
- ITIL - Service Transition Overview
- ITIL - Supplier Management
- Information Security Management
- ITIL - Service Continuity Management
- ITIL - Availability Management
- ITIL - Capacity Management
- ITIL - Service Level Management
- ITIL - Service Catalogue Management
- ITIL - Service Design Overview
- ITIL - Financial Management
- ITIL - Demand Management
- Business Relationship Management
- ITIL - Service Portfolio Management
- ITIL - Strategy Generation
- ITIL - Service Strategy Roles
- ITIL - Service Strategy Overview
- ITIL - Service Lifecycle
- ITIL - Service Basics
- ITIL - Terminologies
- ITIL - Overview
- ITIL - Home
ITIL Useful Resources
Selected Reading
- Who is Who
- Computer Glossary
- HR Interview Questions
- Effective Resume Writing
- Questions and Answers
- UPSC IAS Exams Notes
ITIL - Financial Management
ITIL - Financial Management
Financial Management deals with accounting, budgeting and charging activities for services. It determines all the costs of IT organization on the basis of direct and indirect costs. This process is used by all three types of service providers – internal, external or shared service providers.
Financial Manager is the process owner of this process.
Benefits of Financial Management
Here are some of the benefits of Financial Management −
Enhanced decision making
Speed of change
Service portfopo management
Operational control
Value capture and creation
Key decisions for Financial Management
The following decisions are to be made for taking decisions for financial management −
Cost centre, value centre or accounting centre
It is important to decide how funding will be replenished. Clarity around the operating model greatly contributes to understanding the requisite, visibipty of service provisioning costs, and funding is a good test of the business’s confidence and perception of IT.
The IT financial cycle starts with funding appped to the resources that create output which is identified as value by the customer. This value in turn includes the funding cycle to begin again.
Chargeback − to charge or not to charge
A chargeback model provides added accountabipty and visibipty. Charging should add value to the business.
Chargeback models vary based on simppcity of calculations and the abipty for the business to understand them. Some a sample chargeback model includes the following components.
Notional Charges
This addresses whether a journal entry will be made to the corporate financial systems. Here we have a two-book method in which one records costs in corporate financial systems while a second book is kept but not recorded.
This second book gives same information but reflects what would have happened if alternative method of recording had been used.
Tiered Subscription
It refers to varying levels of warranty and /or utipty offered for a service, all of which have been priced, with appropriate chargeback model appped.
Metered usage
In this, demand modepng is incorporated with utipty computing capabipties to provide confidence in the capture of real-time usage.
Fixed or user cost
In this, cost is spanided by an agreed denominator such number of users.
Advertisements