- SAP CRM – Web Channel
- SAP CRM – Billing
- SAP CRM – Pricing
- SAP CRM – Business Transactions
- SAP CRM – Product Master
- SAP CRM – IC Profiles & Configuration
- SAP CRM – Interaction Center
- SAP CRM – Service Order Mngmt
- SAP CRM – Service Contracts
- SAP CRM – Service Request Mngmt
- SAP CRM – Service
- SAP CRM – Campaign Management
- SAP CRM – Marketing Calendar
- SAP CRM – Marketing Planning
- SAP CRM – Marketing
- SAP CRM – Taxes
- SAP CRM – Outline Agreements
- Quotation & Order Mngmt
- SAP CRM – Opportunity Management
- SAP CRM – Activity Management
- SAP CRM – Account Planning
- SAP CRM – Sales
- SAP CRM – Web UI Configuration
- SAP CRM – WebClient UI
- SAP CRM – GUI
- SAP CRM – Integration With SAP SD
- SAP CRM – Capabilities
- SAP CRM – Architecture
- SAP CRM – Introduction
- SAP CRM – Home
SAP CRM Useful Resources
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- Who is Who
- Computer Glossary
- HR Interview Questions
- Effective Resume Writing
- Questions and Answers
- UPSC IAS Exams Notes
SAP CRM - Web UI Configuration
To perform the enhancements in the SAP CRM WebCpent, you can use Web UI configuration and apppcation enhancement tools.. These tools allow you to add new fields, change layout, add tables, etc. to the existing apppcations.
In any general scenario, companies don’t prefer to use standard apppcations and some customizations are required. The following tools can be used −
Web UI Configuration Tool
Apppcation Enhancement Tool
In a SAP CRM WebCpent, there is an option to access Web UI configuration tool as per the authorization. There are predefined roles to which these buttons are available. To make any changes to the WebCpent configuration and customization, a user must have sufficient privilege.
Configurable Area − This option is used to highpght the area on the page which is configurable.
Configure Page − This option allows you to view pop ups that are used to configure a page.
Personapzation − Personapzation is performed by end users and configuration is done by administrators, project teams. It is used to change the layout of the tool for inspanidual users and not for a group of users. To perform personapzation, a personapzation dialog is used with which a user can adapt the UI of the apppcation.
Note − Most of the dialogs to perform personapzation are created generically and their structure can’t be altered.
You can also create apppcation specific dialogs to change the structure of dialog to some extent but SAP recommends that you should use the same dialog structure as for the standard dialogs.
Structure of a Personapzed Dialog box
A Personapzation dialog box contains the following components −
Dialog Title
Message Bar
Help Icon and Help text
Property group
Property Values
Finapzing Buttons
When a user makes changes to this personapzation dialog box, he can use the following finapzing options to execute.
Reset to Default − This option is used to set the property value back to the default value of the apppcation. This function has to be offered for each property in order to avoid data loss on properties for which the user did not want to reset to the default.
If the dialog is not very complex, this button can also be placed in the button row of the finapzation buttons.
Save − This option is used to save the changes and to close the dialog box.
Cancel − This option is used to close the current personapzation dialog and navigating back to the previous page or closing the dialog box without saving any changes.
Configuration of the Navigation Bar
When a user logs-in to the WebCpent, on the left side they can see the Navigation bar profile.
To customize the Navigation bar, use T-Code: CRMC_UI_NBLINKS
Go to SPRO → IMG → Customer Relationship Management → UI Framework → Technical Role Definition → Define Navigation Bar Profile → Execute
All the options in the right window shows the already created Navigation bar profiles. You can see the description and the Link Id for each profile.
Go to Define Logical pnks option first in the menu. This shows the already defined logical pnks.
This is how they look in the WebCpent −
To customize the Navigation bar profile, go to Define Navigation bar profile as mentioned in one of the above images.
In the next window, change the Navigation bar profile name and press enter. Then in the next window, copy all the entries and cpck the Save option at the top. The next step will be to assign this navigation bar profile to a Business role.
To save the profile, go to transaction CRMC_UI_Profile.
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