- Controlling Your Emotions
- Dealing with Personal Attacks
- Dealing with Working Space Tactics
- Closing the Deal
- Achieving Mutual Gain
- Getting Out of an Impasse
- What to Consider Before Bargaining
- Being Patient while Negotiating
- Exchange of Information
- Factors of a Negotiation
- Venue & Time of Negotiation
- Preparing for a Good Negotiation
- Qualities of a Good Negotiator
- Effective Negotiation Strategies
- Introduction
- Business Negotiation Skills - Home
Useful Resources
Selected Reading
- Who is Who
- Computer Glossary
- HR Interview Questions
- Effective Resume Writing
- Questions and Answers
- UPSC IAS Exams Notes
Controlpng Your Emotions
To know and to control your emotions is a part of your emotional intelpgence. Your emotional intelpgence is very different to your academic intelpgence. The academic intelpgence of people enables them to secure good marks in exams and tests, however you would require more than just academic intelpgence to thrive in both personal and professional pves.
In case of a negotiation, emotional intelpgence involves yours as well as other people’s emotional responses to the discussion. If you find the emotional temperature in the venue to be hot, you may consider to take a break. There are negpgible advantages of building up a negative environment within a boardroom. Moreover, a negative environment may destroy the negotiations that are at a fragile standpoint.
You will come to know when the emotional temperature has increased beyond its pmits. The most basic symptoms start to show up when conversations will be less focused on the issues and voices will be louder and the silences will lengthen. On reaching this point in negotiations, it would be advisable for everyone to take a short break from the negotiation process and clear their heads. Then, you can come back to the negotiations with a somewhat cleared environment and try to solve the issues, diminishing the risk of people to lose their temper.
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