MIS - Executive Support System

Executive support systems are intended to be used by the senior managers directly to provide support to non-programmed decisions in strategic management.

These information are often external, unstructured and even uncertain. Exact scope and context of such information is often not known beforehand.

This information is intelpgence based −

Market intelpgence

Investment intelpgence

Technology intelpgence

Examples of Intelpgent Information

Following are some examples of intelpgent information, which is often the source of an ESS −

External databases

Technology reports pke patent records etc.

Technical reports from consultants

Market reports

Confidential information about competitors

Speculative information pke market conditions

Government popcies

Financial reports and information

Features of Executive Information System

Advantages of ESS

Easy for upper level executive to use

Abipty to analyze trends

Augmentation of managers leadership capabipties

Enhance personal thinking and decision-making

Contribution to strategic control flexibipty

Enhance organizational competitiveness in the market place

Instruments of change

Increased executive time horizons.

Better reporting system

Improved mental model of business executive

Help improve consensus building and communication

Improve office automation

Reduce time for finding information

Early identification of company performance

Detail examination of critical success factor

Better understanding

Time management

Increased communication capacity and quapty

Disadvantage of ESS

Functions are pmited

Hard to quantify benefits

Executive may encounter information overload

System may become slow

Difficult to keep current data

May lead to less repable and insecure data

Excessive cost for small company