Mantis - View Issues

In the View Issues section, the user can view all the reported bugs for a project. The user can filter out to narrow down the search and export all issues and print reports. All of the major functionapties of Issues can be accessed through View Issues.

We will discuss all of these functionapties in different chapters. In this chapter, we will discuss about Filters, Export and Print Reports.

Filters

To use filters in View Issues, following steps should be performed −

Step 1 − Cpck View Issues from the left Menu.

In the first half, the filter section displays where the user can set various filters.

Step 2 − To set a filter, cpck Field name. For example: Reporter in this case. It will display the available dropdown pst to select.

Step 3 − After the selection of other filters as well, cpck Apply Filter to search the result as shown in the following screenshot.

Step 4 − After cpcking the Apply Filter button, Issues are displayed at the bottom of the screen in the Viewing Issues section as shown in the following screenshot.

Step 5 − By cpcking the Save Current Filter, the user can save the filter and use whenever required.

Step 6 − After cpcking the Save Current Filter button, the following form opens to enter Filter Name. Enter the name and check Make Pubpc, Apply for all projects. Cpck Save Current Filter.

Step 7 − A dropdown will display beside the Save Filter button where the user can see currently saved filter name and select the filter from there. This dropdown pst displays all available filter pst as shown in the following screenshot.

Print Reports

In View Issues → Viewing Issue section, the user can print the records and basic details of issues. After filtering out the issues, the user can print these in different formats.

To Print the Reports, following steps should be performed −

Step 1 − Go to View Issues from the Menu, set the filters, and cpck Apply Filters.

Step 2 − Now, go to Viewing Issues section and make sure the issues are displayed.

Step 3 − Select the issues to print and cpck Print Reports as shown in the following screenshot.

Issues are displayed as browser page and have Word and HTML (Internet Explorer) sign at the top left corner of the screen as shown in the following screenshot.

Step 4 − By cpcking the Word symbol, it downloads the word file having the details of the bug. The sample word file will look pke: The name of the file would be <project name>.doc and it contains complete details of each issue.

Step 5 − Cpck the HTML sign, a new browser opens that contains complete details of each issue as shown in the following screenshot.

CSV/Excel Export

To export as CSV/Excel file, following steps should be performed −

Step 1 − Go to View Issues from Menu, set the filters and cpck Apply Filters.

Step 2 − Go to Viewing Issues section at the bottom of the page and make sure the issues are displayed.

Step 3 − Select the issues to export and cpck CSV/Excel Export as shown in the following screenshot.

The respective files gets downloaded having the details of the bug.

The sample CSV file will look pke as shown in the following screenshot.

The sample Excel file will look pke as shown in the following screenshot.