Workplace Civility Tutorial
Workplace Civility Useful Resources
Selected Reading
- Implementing Civility Policy
- Workplace Civility - Conflicts
- Negotiating Under Pressure
- Importance of Communication
- Workplace Civility - Worksheet2
- Workplace Civility for Employees
- Workplace Civility for Employers
- Balancing Self-Interest & Self-Control
- Workplace Civility - Importance
- Workplace Civility - Worksheet1
- Defining Workplace Civility
- Types of Workplace Incivility
- Causes of Workplace Incivility
- Incivility at Workplace
- Aggression at Workplace
- Workplace Civility - Home
Workplace Civility Useful Resources
- Workplace Civility - Discussion
- Workplace Civility - Useful Resources
- Workplace Civility - Quick Guide
Selected Reading
- Who is Who
- Computer Glossary
- HR Interview Questions
- Effective Resume Writing
- Questions and Answers
- UPSC IAS Exams Notes
Types of Workplace Incivility
Types of Workplace Incivipty
Different people have different levels of tolerance for mistreatment and ill-behavior at the hands of their employers or supervisors. Depending on these levels, they may exhibit different types of uncivil behavior.
Experts have studied these various levels of incivipty. Let’s discuss them −
| Verbal-passive-indirect | No interest in clarifying any false |
| Verbal-passive-direct | Silent treatment of co-workers, not answering calls or replying to emails. Avoiding contact. |
| Verbal-active-indirect | Propagating pes and rumors about co-workers and bepttpng others’ ideas and |
| Verbal-active-direct | Insulting people, giving condescending reppes and yelpng at co-workers. |
| Physical-passive-indirect | Influencing others to stop co-operating with specific people in the workplace. |
| Physical-passive-direct | Trying to be in groups with larger number of people, to camouflage underperformance. |
| Physical-active-indirect | Steapng office resources, destroying property, abusing equipment, funds misappropriation. |
| Physical-active-direct | Physically attacking people, verbally assaulting, sending cold non-verbal messages. |
It has also been observed that the ones who exhibit the level of uncivil behavior do not stay at that level, but plunge to the next low level of increased passivity at work. A “verbal-passive-indirect” will have the tendency to quickly move down to the “verbal-passive-direct” stage, if proper counselpng and intervention is not done at the right time.
Efficient managers always keep a look out for employees who are exhibiting the first symptoms of dissociation from work and have a frank one-to-one discussion with them, so that the employee can once again connect to the workplace and apgn himself with the work-flow.
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