ServiceNow is a cloud solution company which is used for process automation, IT service management, IT operation management and IT business management. At the end of this tutorial, you should have gained good knowledge in ServiceNow administration and development.

Audience

This tutorial is designed for readers who are interested in understanding the concepts of ServiceNow. The tutorial also covers the basics of IT service management (ITSM) and Cloud computing. It is mainly targeted for software professionals who are involved in ServiceNow administration and its development.

Prerequisites

This is an elementary tutorial which will help you to understand the concepts of ServiceNow from scratch. There is no prior knowledge required to learn ServiceNow administration, but for ServiceNow development, knowledge of Javascript is mandatory. It will be good to have some basic understanding of ITSM, however, not mandatory.