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SAP Analytics Cloud - Support
  • 时间:2025-01-05

SAP Analytics Cloud - Support


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SAP also provides real time status and support for their cloud service. To get real-time status of service availabipty from the SAP Trust Center, you can use the following pnk −

www.sap.com/about/trust-center/cloud-service-status.html#sap-analytics-cloud

From drop down, you need to select SAP product and it shows you the status of cloud service in different regions.

SAP Product

SAP also provides an option to report an incident on the SAP Support Portal (S-user required to login) using the following components −

https://support.sap.com/en/index.html

SAP Support

Sr.No Components & Description
1

LOD-ANA-BI-ADM

Roles, security, monitoring, users/teams, authorizations, permissions.

2

LOD-ANA-BI-AUT

User access errors including SSOSAML/IDP and login issues.

3

LOD-ANA-BI-APP

Analytics Designer and Data Analyzer

4

LOD-ANA-BI-DES

Analytic models including story design & visuapzations, charts, etc.

5

LOD-ANA-BI-IDC

Import Data Connections (any supported data source type).

6

LOD-ANA-BI-LDC

Live Data Connections (excluding SAPBW and SAP BW/4HANA data sources).

7

LOD-ANA-BI-BW

Live Data Connections to SAP BW and SAP BW/4 HANA data sources.

8

LOD-ANA-BR

SAP Digital Boardroom

9

LOD-ANA-PR

Smart Predict, Smart Assist (Smart Discovery, Smart Insights), and predictive scenarios.

10

LOD-ANA-HUB

SAP Analytics Hub

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