Knowledge is more comppcated than data or information, because it is subjective, often based on experience, and highly provisional. In this tutorial, we will learn how knowledge management treats both impped and exppcit knowledge with the objective of summing up value to the organization. Knowledge management is an activity practiced by enterprises all over the world.

Audience

This tutorial will be useful for both academics and practitioners of knowledge management. It explores and builds on current ideas about the dynamics of knowledge in organizations, answering such questions as − What is knowledge management? and What does it mean in today s companies and organizations?

Prerequisites

It is advisable to have a basic understanding of management and related subjects in order to understand the learning material in this tutorial.